Stackbox WMS – The Intelligent Fulfillment Core

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Venktesh Kumar

MD, Co-Founder | Stackbox

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Built to outperform legacy WMS in high-SKU, high-load, high-velocity environments.

Executive Summary

In a world increasingly shaped by the dynamics of E- Commerce, omni channel fulfillment, and automation, warehouse management systems must evolve from static inventory trackers to intelligent, adaptive systems. Stackbox WMS is an AI-native, cloud-first platform built to power the next generation of fulfillment operations — seamlessly integrating people, automation, and intelligence to drive operational  excellence. This white paper details StackBox WMS feature suite, architecture,industry impact, and future-ready capabilities, validated by proven deployments across global brands.

        1. Introduction: The Modern Fulfillment Challenge‍

        Warehousestoday are under pressure to support:

• High SKU proliferation
• Real-time order fulfillment
• Dynamic inventory visibility
• Integration with robots, automation, and externalplatforms

Legacy WMS solutions fall short in handling high-speed, high-scale, AI-augmented operations. Stackbox WMS was built to solve these modern needs by combining data science, automation  control, and process intelligence into one unified system.

         2. StackBox WMS: Platform Overview  

          Key Attributes:

• Cloud-native (SaaS) on AWS, GCP, orAzure
• Modular & rule-based workflow configuration
• Real-time ERP/OMS/TMS integration
• Multi-tenant architecture supporting 3PLs
• Hardware abstraction layer (HAL) for automation  orchestration
• AI agents for planning, anomaly detection, and recommendations

          3. Feature-Function Landscape

          Inbound Management

• ASN-based and blind receiving
• OCR-driven invoice to ASN conversion
• Quality check, inspection, and quarantine workflows
• System-directed & manual override putaway
• Palletization & cartonization

           Outbound Management

• Wave, batch, and pick-to-tote picking
• Multi-step pick & pack
• QA and compliance packing
• Vehicle-level loading & dispatch
• Exception handling and unpick workflows

          Inventory Control

• Real-time inventory at SKU/lot/batch/serial/bin levels
• Catch weight & dual UOM tracking
• Auto cycle counting, shelf-life tracking (FIFO/FEFO)
• Inventory blocking and adjustments with reason codes

           Slotting & Replenishment

• Intelligent slotting based on SKU velocity & access  frequency
• Bin-threshold-based, order-based, and forecast-based replenishment

           Value-Added Services (VAS)

• Labeling, kitting, bundling, BOM-based de-kitting
• Configurable multi-step workflows integrated with  fulfillment

           Returns Management

• Restocking, quarantine, scrap workflows
• Reason code tracking and return-based alerts

            3PL & Multi-Tenant Support

• Client-wise user access, data isolation, and SLA dashboards
• Automated client billing and reporting

           4. Native Automation Enablement: WES & HAL

           StackBox WES Capabilities

• Universal Hardware Abstraction Layer(HAL):Connects PLCs & Supervisory WCS
• AMR/AGV/ASRS/Conveyor Integration: Task orchestration and  movement management
• Multi-agent coordination: AMR + picker + sorterorchestration
• Real-time MHE visibility

           5. AI-Native Architecture

            AI Agents

• Warehouse Supervisor Agent: Anomaly detection & operations assistant
• COE/Kaizen Agent: Suggests operational  improvements
• Inventory Health Agent: Stockout, overstock & expiry risk alerts
• Labor Planning Agent: Forecast-based shift androle planning
• Returns Exception Agent: Root cause and recovery  recommendations

           6. Visibility & Control

           2D Map Analytics

• Real-time tracking of bins, inventory, MHE, pickers
• Heatmaps: storage utilization, misplacements, ordercongestion
• Historical movement replay
• SKU bin-level search and anomaly zones

           Dashboards & Reporting

• Configurable real-time dashboards
• Exception-based alerts and notifications
• Export-ready operational reports

           7. Integration & Extensibility

• ERP/TMS/MES Integration via open APIs and low-codeSETU platform
• Mobile UX: Android/iOS apps for flooroperations
• Labeling: Integrated with Zebra, SATO,Honeywell

          8. Implementation & Scalability

• Typical implementation: 12–16 weeks
• Multi-site rollouts using deployment templates
• Designed for high-load, high-SKU, automation-driven environments

         9. Impact & ROI: Proven Performance

            Bench marked Benefits from Implementations:

• Inventory accuracy improved to 99.9%+
• Order picking accuracy > 99.5%
• Warehouse throughput improvement: 15–30%
• Cycle time reduction up to 40%
• Reduced stockouts and improved space utilization

           Case Study: P&G India Distribution Center

• Inventory Accuracy: 99.95%
• Stock Reconciliation Time Reduced by 80%
• Full WMS-led automation for 100,000+ pallet spaces

          10. Conclusion: The Future of Warehousing is AI-Native

Stackbox WMS delivers on the promise of intelligent, automated, and flexible  fulfillment. With its deep integration of AI agents, automation orchestration,and a user-friendly SaaS backbone, it is redefining how enterprises manage their intralogistics and warehouse operations.

Stackboxis not just a WMS. It is a Fulfillment Operating System for the modern  supply chain.

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