Privacy Policy

1. Who We Are

Welcome to Stackbox. We are a Fulfilment SaaS platform designed to help enterprises transform their fulfilment operations into highly agile, data-driven, and autonomous ecosystems. Our mission is to empower businesses with innovative technology that streamlines logistics, inventory management, and operational efficiency.Stackbox.xyz is headquartered at:
2nd Floor, 36/5, Hustlehub Tech Park, Bldg1, Somasundarapalya Main Rd, adjacent 27th Main Road, Haralukunte Village, Sector 2, HSR Layout, Bengaluru, Karnataka 560102.For privacy-related questions or concerns, please contact our Data Protection Officer (DPO) at: privacy@stackbox.xyz

2. Scope of This Policy

This Privacy Policy applies to:

1. Visitors to our website (https://www.stackbox.xyz/)

2. Clients and users of our platform and services

3. Individuals who communicate with us, request demos, or submit forms

3. What Data We Collect

Depending on your interaction with Stackbox, we may collect:

A. Identification & Contact Information
Name, company name, Business email address, phone number, and country

‍B. Usage & Technical Data
IP address, browser type, device information, and operating system
Pages visited, time spent, interaction logs
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C. Communication Data
Messages, demo requests, and feedback submitted via forms or email
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D. Marketing Preferences
Your choices regarding newsletters, updates, and promotional communications

E. Other Data
Any information you voluntarily provide to us: We do not intentionally collect sensitive personal data (e.g., health, financial, or biometric data) unless required and with your explicit consent.

4. How We Collect Your Data

We collect your information through:Depending on your interaction with Stackbox, we may collect:

Direct Input:
When you fill out forms, schedule a demo, subscribe to communications, or contact us

Automated Means
Cookies, analytics, and server logs as you interact with our website
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Third Parties:
Analytics providers, integration partners, or public sources as necessary to deliver our services

5. Why We Use Your Data

Stackbox uses your data for the following purposes:

Service Delivery:
To provide, maintain, and improve our platform and services

Customer Support:
To respond to your questions, demo requests, or feedback
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Security:
To protect our users and platform from fraud, abuse, and cyber threats

Legal Compliance
To meet regulatory, tax, and compliance obligationsTo protect our users and platform from fraud, abuse, and cyber threats

Marketing
To send product updates, newsletters, and promotional messages (with your consent)To meet regulatory, tax, and compliance obligationsTo protect our users and platform from fraud, abuse, and cyber threats

Analytics
To understand usage trends and optimise user experience

Legal Basis
We process data based on contractual necessity, legitimate interests, legal obligations, or your consent, as required by law.

6. How We Share Your Data

Stackbox does not sell your data. We may share your information with:

Service Providers:
For hosting, analytics, email delivery, and customer support

Business Partners:
If needed to fulfil your requests or integrations
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Legal Authorities:
When required by law or to protect our rights

Successors:
In the event of a merger, acquisition, or business transfer

All third parties are contractually required to safeguard your data and use it only for specified purposes.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws by using safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

8. How Long Do We Keep Your Data

We retain your information only as long as necessary for:

• Providing our services

• Fulfilling legal and regulatory requirements

• Resolving disputes or enforcing agreements

When no longer needed, your data is securely deleted or anonymised.

9. How We Protect Your Data

Stackbox uses industry-standard security measures, including:

• Encryption in transit and at rest

• Role-based access controls and multi-factor authentication

• Regular security audits and vulnerability testing

• Incident response and data breach notification protocols

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data

• Restrict or object to certain processing

• Withdraw consent (where applicable)

• Request data portability

• Opt-out of marketing communications

To exercise your rights, contact privacy@stackbox.xyz. We respond within one month (GDPR) or 45 days (CCPA).

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

12. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website. Significant changes will be communicated via email or website notice.

13. How to Contact Us or File a Complaint

For privacy concerns, questions, or to exercise your rights, contact:

‍Email: privacy@stackbox.xyz

Address:
2nd Floor, 36/5, Hustlehub Tech Park, Bldg1,
Somasundarapalya Main Rd, adjacent 27th Main Road,
Haralukunte Village, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

If you are unsatisfied with our response, you may contact your local data protection authority.

14. Disclaimer

By accessing or using Stackbox.xyz you acknowledge and agree to the terms of this Privacy Policy. If you have any concerns about how we collect, use, or share your data as described, we encourage you to contact us for clarification. Should you choose not to agree with our practices, you may decide to limit or discontinue your use of our website and services.

Stackbox.xyz shall not be liable for any loss or damage arising from any disclosure (inadvertent or otherwise) of your information, including but not limited to errors, omissions, or inaccuracies in the information disclosed, whether or not in compliance with a legal process. We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective upon posting on this page. Stackbox.xyz is free to provide its services to any client or prospective client without restriction.

By registering on or using this website, you explicitly consent to the collection, use, and transfer of your personal information as described in this Privacy Policy.Please read this Privacy Policy carefully, as it affects your rights and obligations under law. If you have questions or concerns, please reach out to us.

15. Miscellaneous

This Privacy Policy and any disputes arising from it shall be governed by and construed under the laws of India. The courts located in Bangalore, India, shall have exclusive jurisdiction over any matters related to this Privacy Policy. Any applicable data protection legislation, including but not limited to the Information Technology Act, 2000, GDPR, and CCPA, shall also apply.

This Privacy Policy is uniquely written for Stackbox.xyz and is not based on or copied from any other company’s policy.